Ashford Digital Group LLC
Contact Us
CheatSpyder is a specialized public records search utility operated by Ashford Digital Group LLC.
| Operating Entity | Ashford Digital Group LLC, a Kentucky limited liability company |
| Registered Address | 212 N. 2nd St., Ste 100, Richmond, KY 40475, United States |
| Support Email | support@cheatspyder.com |
| Telephone | +1 (804) 280-4332 |
| Support Operating Hours | Monday–Friday, 9:00 AM – 6:00 PM Eastern Time |
Response Times
| Request Category | Standard Response Target |
|---|---|
| Billing, charges, and refunds | Within 24 hours |
| Technical problems (search not delivered, login issues) | Within 24 hours |
| Opt-out and privacy requests | Confirmation within 3 business days; completion within 30 days |
| General questions | Within 24 hours on business days |
* Messages received outside of normal support hours are answered on the next business day.
Self-Service & Quick Links
Cancel a Subscription
Cancel anytime in 1-click inside your dashboard with zero surprise renewals:
Go to Account Settings → BillingDon't Recognise a Charge?
Charges appear as CHEATSPYDER.COM. Email us with the date, amount, and last 4 digits of your card for rapid identification or refund:
Email support@cheatspyder.comRemove My Information
Anyone can request to have their public profile excluded from future searches for free:
Submit an Opt-Out RequestReport Misuse or Copyright
Review our safety standards and intellectual property notice: